The camera can not support connecting to home WiFi, so it means you can only connect to it to change settings or download photos and videos when you are near it, the range is about 30~50 meters.
If you are an iPhone user and can not connect tothe camera even when you are near to the camera, please check the loca network permission on your iPhone’s [Setting menu] -> Privacy & Security->[Local Networkl, please make sure it is enabled.

If you are an Android user, please follow:
1)Disable your smartphone’s mobile network and try again
2)Disable the firewall if you have one
3)Reboot your smartphone and try again, Bluetooth may notice that some smartphones crash after a long time of using